Privacy Policy - Coltira

Effective Date: June 13, 2026

Welcome to Coltira. This Privacy Policy outlines how Coltira ("we," "our," or "us") collects, uses, shares, and protects your personal information when you use our website, mobile application, and related services (collectively, the "Services"). By accessing or using our Services, you consent to the data practices described in this policy.

1. Information We Collect

We collect information you directly provide to us, information collected automatically, and information from third parties.

Account Information: When you register, we collect your phone number, first name, last name, and password.
Profile Information: For farmers, we collect farm location, farm size, crops grown, and bio descriptions.
User-Generated Content: We collect data regarding the products you list on the marketplace, photos you upload, and messages or posts you share in the Community hubs.
Device and Usage Information: We automatically collect device hardware models, operating system versions, unique device identifiers, IP addresses, and browsing behavior on our platform.

2. Mobile Device Permissions

To provide core functionalities of the Coltira mobile application, we may request access to specific device features. You can modify these permissions in your device settings:

Camera & Photo Library: Accessed strictly to allow you to upload profile pictures, product listing images, and community post photos. We do not access your camera or photos without your explicit initiation.
Location Services: We may request approximate or precise location data to connect you with nearby buyers, accurately tag farm locations, and provide localized AI crop advisory. Location data is only collected while the app is in use.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve the Services.
To process marketplace transactions and facilitate communication between buyers and sellers.
To personalize your experience, including providing tailored AI agricultural advice based on your region and crop type.
To monitor and analyze trends, usage, and activities in connection with our Services.
To detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities, protecting the rights and property of Coltira and others.

4. Sharing of Information

We do not sell your personal data. We may share your information in the following circumstances:

With Other Users: When you list a product or post in the community, your profile name, location, and contact information (as permitted by your settings) will be visible to other registered users to facilitate trade and networking.
With Service Providers: We share data with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., cloud hosting, AI processing APIs).
For Legal Reasons: We may disclose information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.

5. Data Security

Coltira takes reasonable administrative, technical, and physical measures to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention and Deletion

We retain personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. You may request the deletion of your account and associated personal data at any time by visiting our Data Deletion Request page.

7. Children's Privacy

Our Services are not intended for users under the age of 13 (or the applicable legal age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without verifiable parental consent, we will take steps to delete that information.

8. Changes to this Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification).

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at hello@coltira.com.